flaptzy Privacy Policy
This page describes what we collect when you use flaptzy and how we keep that data protected under applicable law. We believe transparency about our data practices builds trust with the players and users we serve across Southeast Asia.
We at flaptzy operate an online entertainment service available where local law permits, combining live-dealer tables, sportsbook markets, and slot games on a single mobile-first platform. Your privacy matters to us, and this policy sets out exactly how we handle your personal information, from account creation through withdrawal requests and beyond.
What data we collect on flaptzy
We collect information you provide directly when you create your flaptzy account: your name, email address, mobile phone number, date of birth, and residential address. During account verification, we ask for a government-issued ID photo and a recent utility bill or bank statement to confirm your identity. We also record your IP address, device type, and browser information when you log in, along with your gameplay history, transaction records, and any support tickets you open with our customer team.
When you fund your flaptzy account via DANAe-walletmobile bankingor bank transfer (local payment, online payment, e-wallet, mobile banking), we receive confirmation data from the payment processor—your transaction ID, amount, and timestamp. We do not store your full card or wallet credentials; the payment gateway handles encryption and tokenization. Our servers log when you access live-dealer tables, place bets on Liga 1 or Piala AFF matches, or play slots like Aviator or Gates of Olympus, but we never store your game results in a way that links them to identifying data outside our secure database.
How we use your data on flaptzy
We use your email and phone number to send you account notifications—login alerts, withdrawal confirmations, and promotional updates about new slots or live-dealer studios. You can adjust your communication preferences in your flaptzy account settings at any time. Your identity documents (ID photo and utility bill) are used only for verification; we keep them securely encrypted and never share them externally unless required by law enforcement in your jurisdiction.
Your transaction history helps us detect fraud and comply with anti-money-laundering (AML) regulations. If you withdraw funds from flaptzy to your local payment or online payment account, we cross-check your banking details against your registered identity to ensure no account takeover or money-laundering activity occurs. Your gameplay data—how often you access live-dealer blackjack, your betting patterns on football markets during Piala Indonesia season, or your slot playtime—helps our product team understand which games are most popular and where we should invest in new features or lower-latency streaming.
We also log your IP address and device fingerprint to prevent account sharing and bonus abuse. If our system detects that your flaptzy account is being accessed from multiple countries simultaneously or that someone is attempting to claim welcome bonuses multiple times, we may flag your account for manual review or suspend access pending verification.
Our data processors and where your data sits
We work with third-party vendors who help us operate flaptzy. Our cloud infrastructure provider stores backups of our database in data centres across Southeast Asia; your account data may reside in servers based in Singapore, Indonesia, or the Philippines, depending on operational load. Our live-dealer streaming partner handles video encryption and CDN delivery so that when you play roulette or Dragon Tiger on flaptzy, the stream reaches your device with minimal latency. These processors sign data-protection agreements requiring them to handle your data only for the purposes we specify and to maintain encryption standards equivalent to our own.
Payment processors like the e-wallet, mobile banking, and local payment networks are not our direct agents; they are independent entities governed by their own privacy policies. We recommend you review their terms if you want to understand how they handle your wallet data. We do not control their security practices, though we select partners with strong industry reputations and compliance records.
Your rights and our obligations on flaptzy
You have the right to request a copy of the personal data we hold about you on flaptzy. You can ask us to correct inaccurate information—for example, if your address has changed since you registered. You can also request deletion of your account and associated data, though we may retain transaction records for a set period if required by Indonesian financial regulations or anti-fraud law. Contact our support team at our listed email address to submit any of these requests; we undertake to respond within 14 days.
Our flaptzy servers may sit outside your jurisdiction. By using our service, you consent to your data being processed in these locations under the security standards we maintain. If you have concerns about cross-border data transfer, you can contact us before creating an account. We do not knowingly collect personal information from anyone under the legal age of majority in their jurisdiction; if we discover such data, we delete it immediately.
We use cookies and tracking pixels on flaptzy to remember your login session, track which pages you visit, and show you relevant ads when you browse other sites. You can disable cookies in your browser settings, though this may affect your ability to log in or play live-dealer games smoothly. We do not track you across third-party sites without your consent; our analytics track only flaptzy-specific activity.
If your personal data is compromised due to a security breach on flaptzy, we undertake to notify you by email and, where required by law, to inform relevant authorities. We maintain encryption for all sensitive data at rest and in transit, and we conduct regular security audits to identify and patch vulnerabilities. However, no system is entirely risk-free; we cannot guarantee absolute protection against all possible attacks.
Contact us about privacy
If you have questions about how we handle your data on flaptzy, or if you wish to exercise any of your privacy rights, contact our support team. We are committed to respecting your privacy and ensuring our practices remain transparent and compliant with applicable law in the jurisdictions we serve. This policy may be updated from time to time; we will notify you of significant changes via email or a prominent notice on flaptzy itself.
Our services are available only where local law permits. By using flaptzy, you acknowledge that you have read and understood this privacy policy and agree to our data practices as described above.